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Have questions about our footwear sizing, order status, or looking for business inquiries? Fill in the form or find our office location.

Corporate Headquarters

Store Location
404 Toxic Boulevard, Soho, New York, NY 10012
Support Email
support@toxicshoesbrand.com
Call Customer Support
+1 (800) 555-TOXC (8692)

Toxic Soho Outlet

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Frequently Asked Questions

Find immediate answers to common shipping, return, and sizing questions.

Are Toxic Shoes running sizes standard?

Yes! All Toxic Shoes fit true to US sizing parameters. If you wear a US 10 in standard athletic running shoes, we recommend selecting size 10 in our models. If you lie between sizes, we recommend sizing up half a size.

What technical materials are used in fabrication?

We integrate performance-grade circular knit meshes for maximal ventilation, synthetic TPU overlays for lateral foot support, and our custom-engineered high-rebound foam outsoles to return energy with every footstrike.

How does the 30-day return warranty work?

If you're not 100% satisfied with your footwear, returns are accepted in unworn condition with original packaging within 30 days of purchase. Simply visit our support page or contact our representatives to receive a prepaid shipping label.

Do you support international shipping options?

Yes, we deliver worldwide! Standard shipping is free in the USA for orders exceeding $99. International shipments may incur customs duties and extra transit times depending on destination logistics.